Permanent Offered Salary : $0 - $70000

Customer Success Manager

  • Share this Job :

Job Description

Customer Success Manager – SaaS

£60,000 – £80,000 per annum + bonus + benefits

Manchester City Centre

A Manchester-based innovative SaaS business is looking to hire a Customer Success Manager.

Once fully trained, you will be responsible for:

* Working with customers to achieve maximum value from their investment

* Identify issues/enhancements required by clients

* Liaise with Support/Development team to improve software

* Identify potential uses with clients

* Learn the software and be able to demonstrate at a high level

* Identify clients pain points and frustrations and be able to offer advice and resolutions

* Report on platforms performance

Successful candidates must be:

* Experience in a customer success role at either a Software or SaaS business

* Confident & engaging

* Organised and efficient with the ability to work autonomously

* An exceptional communicator

* A Strong team player

* Able to multi-task, prioritise and manage time effectively

* Self-motivated with drive and ambition to meet & exceed targets

* Looking for a real career opportunity

Related Jobs